ALPENA POWER COMPANY
401 N. Ninth Ave
Alpena, Michigan 49707
For Immediate Release
April 4, 2025
9:00 PM
Contact: Ken Dragiewicz
President and COO
Current Situation
As of 9:00 p.m. today, 81% of our customers are back in service leaving approximately 3,200 customers without power. Significant progress has been made with about 2,300 customers being restored since yesterday at 5:00 pm.
We were also able to secure more mutual aid from the Lansing Board of Water and Light which will help our restoration process.
Safety Tips
Safety of our customers is a top priority. Please keep the following in mind;
• If using a generator, ensure they are connected properly and legally with a transfer switch so they cannot back feed into the power lines and cause danger to our crews or the public.
• Always operate a generator outdoors in a well-ventilated space
• Stay at least 25 feet away from downed wires and anything they are touching, keep children or pets away, and report the issue by calling 9-1-1 and Alpena Power Company at (989) 358-4900
• Drivers should slow down or stop and wait for oncoming traffic to clear so they safely go past workers on the roadside.
• Turn main breakers off if there is standing water anywhere near electrical devices
How to check on an outage
One tool that can help keep you informed is our webpage outage viewer available at: https://www.alpenapower.com/outage-center/. A customer can zoom into their location and see if their outage has been reported. If you are in a reported area, we have the outage information and will get a crew dispatched as soon as one is available.
What if I need assistance?
If you are in need of assistance, the Alpena County Department of Emergency Management has a resource page listing resources available. It can be found at:
https://www.alpenacounty.org/AlertCenter.aspx?AID=ICE-STORM-COMMUNITY-RESOURCES-5
Summary
As we approach one week since the ice storm began, I want to continue to thank our customers for their patience and understanding and the community for their support.
