Alpena Power Company provides electricity to approximately 16,500 residential, commercial and industrial customers in the Alpena area. The APC service area covers most of Alpena County and portions of three adjacent counties: the Hillman area in Montmorency county, to the mid-point of Grand Lake in Presque Isle county, and a small portion of Northern Alcona county…about 250 square miles. In addition the Company maintains over 600 miles of overhead transmission and distribution lines and 45 miles of underground line. Click here for map of APC service territory.

Customer Service
Office hours are 7:30 – 4:00 by phone
Walk-in payments 7:30 – 4:00

Office hours are 7:30 – 4:00

Call the main number at Alpena Power Company – 989.358.4900. There is a 24-hour emergency dispatch service that will answer your call.

APC offers convenient payment locations in Alpena, Michigan. You may use the self addressed envelope included in monthly billings or you may enroll in the APC Budget Payment Plan, the APC Direct Payment Plan (by mail or on-line), or the APC Credit Card Payment Plan (American Express, Visa, Master Card or Discover) Bill Payment Centers, or you can visit My Account on our website and create an account where you can manage your payments.

We sure do!

Budget Payment Plan enables you to pay the same amount each month – decided from your Kwh history.  Call Alpena Power Company at 989.358.4900 or email us for additional information at

Direct Payment Plan electronically withdraws your payment each month from an account of your choice. You may register by mail or on-line.  Direct Payment Form

Direct Payment/Budget Plan electronically withdraws a prearranged budgeted amount each month from an account of your choice.

Credit Card Payment Plan enables you to electronically pay your bill with your American Express, Visa, Master Card or Discover Card. You may do this randomly, automatically or automatically with a budgeted amount.  Credit Card Payment Form

Click here to make payment online.

Yes. The budget will be based on the usage you have accumulated or if you are a new customer it will be based on the previous customer’s usage. After 6 months your bill will be reviewed and adjusted according to your usage with a decrease or increase in your monthly budget payment.

Each customer category has a special rate. Please call our Business Office at 989.358.4900 to determine the category you represent.

Residential General Service Standard Power
Large Power Industrial Protective Lights

Energy Thrift Certificates are available only to Michigan residents. Energy Thrift Certificate Interest Rates are subject to change and published monthly in the Alpena News and are available on our website at or from the Business Office by calling 989.358.4931.

The customer is responsible for installing the meter socket and either a 10 foot mast with wires in it for us to connect to at the weatherhead (for overhead services) or the meter socket and a drop pipe and sweep out of the bottom of the socket (for underground services). We have a standard service drawing in Engineering that we give to any customers that need it. Local electricians that know our standards, construct most new services but, occasionally we get a property owner that wants to do it themselves.

Yes, you have to have an inspection for any new service before we will turn it on.